Podcast: Medical Coding & Compliance – Ways to Reduce Risk and More Presented by Aviacode

March 13, 2019

Aviacode, an industry leader in medical coding and compliance/coding audit services for over 20 years, has this brief podcast to give you insights on outsourced medical coding and coding audits.

Podcast Topics:

  • How outsourced medical coding and coding audits work.
  • Today’s medical coding challenges (with a focus on risk and lost revenue opportunities).
  • Ways to reduce risk.
  • Pitfalls of EHRs, and how they can put providers at risk.

Presented by:

Jenny Cox, Director of Professional Fee Coding and Compliance

Edge Tech Solutions, Inc. joins the Physician Partners Resource Center

February 28, 2018


We are excited to announce that Edge Tech Solutions, Inc. has connected with Scripps Mercy Physician Partners to bring an exclusive Managed IT Solutions offering to our members.

Every 40 seconds, a company gets hit by a ransomware. How prepared are you to recover? Eliminate the break/fix approach to your IT issues.

Edge Tech Solutions, Inc. is a San Diego-based managed IT services and support company committed to providing clients with a full spectrum of managed services to reduce the burden of day-to-day IT management. In the medical field, it is important to ensure that critical IT systems are always available to support core business functions.


Services & Offerings

Edge Tech 1


Secure IT infrastructure requires more than just antivirus and a firewall. Keep your business protected and compliant.

Edge Tech 2

Systems Management

Get complete help desk support, remote monitoring, layered security options, on-site and remote services.

Edge Tech 3

Disaster Recovery

In dire situations, they specialize in getting your business back up and running quickly.

  • Server and PC management – Edge Tech Solutions, Inc. proactively updates, backs up and manages your computers / servers remotely. Every aspect of the network is closely monitored so issues can be detected ASAP.
  • IT Strategy – Their team helps you plan a strategy that makes sense within your budget, while addressing current and future technology needs.
  • Server Backup Solutions – Edge Tech Solutions, Inc.’s server backup solution uses an easy-to-deploy local appliance that provides local backup, cloud backup, file level restoration, as well as local and cloud server business continuity in the event your server hardware fails.
  • IT Support – Edge Tech Solutions, Inc. can remotely access your organization’s IT systems and initiate remote support to address problems as they arise. When remote support isn’t enough, their engineers are available for onsite visits to evaluate the problem and initiate repairs. These services include after hours and weekends.
  • Vendor Support – Edge Tech Solutions, Inc. has plenty of experience working directly with different EHR and PM vendors. Let them be your first line of defense, and act as your liaison between you and your vendors.
  • HIPAA Compliance Support –Are you protected against cybercrime and ransomware? Edge Tech Solutions Inc. offers HIPAA Risk Analysis, IDS/IPS firewall services with logging, managed endpoint security, disaster recovery planning, offsite compliant backup and more.


For more details & information, please contact:

Ricardo Cabrera | President
(866) 643-7138 or mobile (619) 300-1095

Aviacode Offers Special Pricing on Medical Coding & Audits

November 1, 2017

Aviacode, Inc. is an industry leader in technology‐enabled medical coding and compliance/coding audit services, which have been meeting the needs of physician groups, surgery centers, hospitals, and payers for nearly 20 years. They code over seven million encounters/charts a year for clients throughout the U.S., including San Diego. Their certified coders are experienced in pro‐fee, facility, and HCC/risk adjustment coding for over 60 specialties. Using innovative technology, their proprietary workflow helps improve coding quality, reduce risk, accelerate the revenue cycle, and optimize reimbursements.

Services provided:

  • Medical Coding
  • Coding Compliance and Audit Services
  • Coding Denial Management

Save up to 20% Off Your Coding as a member of Scripps Mercy Physician Partners!

Aviacode Press Release Pricing Table

*Estimated pricing can changed based on findings during discovery call and workflow. In addition, there are implementation & interface development and remote connectivity setup & configuration fees. We offer a special offer to Scripps Mercy Physicians to absorb those costs over the full term of the agreement. Subject to terms and conditions.


What makes Aviacode different? Aviacode contractually guarantees coding service accuracy to give you peace of mind. How can they make a guarantee?

  • Certified coders – AAPC or AHIMA certified with 3+ years of experience.
  • Specialty‐focused coders – Knowledgeable coders for each specialty.
  • Technology‐enabled solution – Use of a Coding Analyzer & Rules Engine (CARE™) rules engine for code validation or other tools to seamlessly work with your charts.
  • Proprietary QA process – Routine monthly quality assurance reports by coding management.


For more details & information, please contact:

Mike Enger | National Account Executive
(801) 828-7726

Growing a Practice in the Digital Era!

September 1, 2017


We are pleased to announce that Doctible, a practice marketing & automation platform, has joined the Physician Resource Center.

As a Physician Partners member, Doctible will offer you an exclusive 35% discount off standard pricing!


Attract New Patients

Regulations are burdensome enough. How do you find time to attract patients?

Leverage Doctible’s powerful, easy-to-use, automated marketing and patient communication system to help your practice grow. Doctible’s solution suite automates routine patient communications and manages patient relationships to help drive favorable online reviews to boost revenue and save time.

  • Online Scheduling – Give patients the ability to book 24/7
  • Appointment Reminders – Reduce your no-shows
  • Digital Waitlist – Automatically fill cancellations (no phone calls needed)


Send Secure Text Messages

Are you still using phone calls? Time to adopt text messaging to cater to your patients.

Nearly 70% of patients value receiving text messages from their healthcare practice for non-clinical communications. Doctible’s Patient Communicator allows you to streamline much of your day-to-day correspondence. Save staff time while increasing patient satisfaction!


Easily Manage Your Online Reputation

Do you care about your online reputation? Don’t ignore it. Patients are reading it!

Over 73% of patients begin their healthcare search online, making it critical for a physician to manage their digital footprint and understand patient sentiment. Doctible’s automated online reputation management suite increases your positive reviews and helps intercept potentially revenue robbing negative reviews.


For more details about billing and coding services provided by Doctible, please contact –

Beth Reed, Business Development Director
(619) 359-6600

Save on Medical Waste Removal & Compliance Training

August 3, 2017

Re: Save up to 40% vs. competitors on Medical Waste Removal

Scripps Mercy Physician Partners is proud to continue our three-year partnership with Medical Environmental Technologies (MET). Request a cost-savings analysis today.

****If they can’t save you money, you will receive a $200 Visa Gift Card! (limited time offer). All it takes is about 10 minutes.

MET offers full service medical waste management, collection, treatment facility & disposal:

  • Regulated medical waste
  • Sharps waste
  • Pathological waste
  • Red bag waste
  • Trace chemotherapy waste
  • Pharmaceutical waste

Additional services that set MET apart:

MET Sure-Safe Compliance Training
17 courses, including:
  Bloodborne Pathogens (BBP) California
  D.O.T. Hazardous Materials Transportation Regulations (HM-181)
  Fire Prevention and Fire Extinguisher Types
  Hazardous Communication and Chemical Safety (HAZCOM) GHS Standard
  Health Insurance Portability and Accountability Act (HIPAA)
  HIPAA, Social Media & Texting Compliance
  • Pharmaceutical reverse distribution with optimal money back
  • Waste audits and mock OSHA and D.O.T. audits
  • Biohazard signage, posters, and OSHA compliance handbook

For more details about MET’s Medical Waste Removal & Compliance Training Programs, please contact –

Scott McLaughlin
Medical Environmental Technologies (MET)
(619) 448-2000

Save 20% – 40% on your medical malpractice rates, plus add an extra 5% savings as a Physician Partners member

July 5, 2017


Scripps Mercy Physician Partners is proud to continue our seven-year Malpractice Savings Program with the Cooperative of American Physicians (CAP)


  • You don’t have to wait until your policy renews. Most medical malpractice carriers will pro-rate and refund your premiums at any time.
  • Most applications are approved in 48 hours or less.

In addition to exceptional rates, CAP members have access to a long list of risk management and practice management programs and services – all included with membership:

CAP Members Receive the Following Services at no Additional Charge. Do You?
Standard Benefits:CAPMost Carriers
Malpractice Coverage
Cyber Risk Liability Protection
Administrative Defense
Employment Practices Defense
Life Insurance
Disability Insurance
Human Resources Manual and Consulting
Group Purchasing Program
Free Online CME
CAP Job Board for Physicians and Medical Groups


For more details & information about CAP’s affinity discount for members of Scripps Mercy Physician Partners, please contact –

Tram Nguyen | Senior Account Executive
Cooperative of American Physicians
(858) 200-8450

In-Between Visit Care & Resources for Patients, while Increasing Practice Revenue!

May 24, 2017

We are excited to announce that Scripps Mercy Physician Partners has partnered with Chronic Care Management, LLC, to offer exclusive Chronic Care Management services to our members.

Effective immediately, you will be able to work with Chronic Care Management, LLC, to further assist you in managing your patients with two or more chronic conditions. In addition, this program is designed to help drive your quality metrics, stay connected with patients’ in-between visits, and increase patient satisfaction; all while generating additional revenue!

The Chronic Care Management, LLC, services program includes:

  • No Up Front, Out of Pocket Implementation Costs
  • Improved Patient Wellness & Overall Experience
  • Enhanced Practice Efficiency
  • New Practice Revenue —Immediately
# of Chronic Care Patients Treated by Your PracticeProjected Monthly CCM Pymts1-time Enrollment
(NEW Patients Only)
Projected Annual CCM Pymts
1 Patient$22.19$66.48$332.76
50 Patients$1,109.50$3,324.00$16,638.00
100 Patients$2,219.00$6,648.00$33,276.00
150 Patients$3,328.50$9,972.00$49,914.00
200 Patients$4,438.00$13,296.00$66,552.00

*Does not include uncollected patient co-pays, or billing fees.

For more details & information about the Chronic Care Management, LLC, Program, please contact –


Beth Reed
Community Director
Scripps Mercy Physician Partners
(619) 359-6600

Improve Collections & Reduce Credit Card Processing Fees

March 6, 2017

Save up to 25% on Your Credit Card Processing

Capital Bankcard offers exceptional rates on credit card processing. Has your practice taken advantage of a no-cost rate comparison yet? Many practices are already saving… why not yours?


Preferred Member Benefits

  • NO Application / set up fees
  • NO Long term contract
  • NO Monthly minimum fee
  • NO Hidden fees
  • NO Cancellation fee
  • NO Programming fees


March Madness Special Offer

Capital Bankcard is offering a very special rate plan for all new practices that participate in a rate review and sign up between now and the end of March.

If Capital Bankcard can’t match your current deal, or offer you an even better one –they’ll give you $100.


Working with Dan Clark made the transition to Capital Bank Card easy and smooth. Their Credit Card rates have saved our practice approximately $400.00 each month per office.

– Shara Stadler, Office Manager at

Torrey Pines Orthopaedic Medical Group


Top-Notch Security Services

  • Managed Encryption — Capital Bankcard offers a cloud-based managed encryption service for all devices, ensuring that if a laptop or mobile phone gets lost or stolen, no one will have access to its data.
  • Sensitive Data Discovery – Capital Bankcard also offers a service whereby you can search desktop computers & networks to find and identify any instances of PII (Personal Identifiable Information). This allows you to easily perform remediation (delete or encrypt) of the data so it’s no longer sitting out in the open.

Welcoming Business Complete Solutions (BCS) as our newest affiliate partner!

February 15, 2017


Business Complete Solutions (BCS) is offering exclusive benefits for Physician Partners members – including a free workflow analysis, and great savings on office equipment and software.

FREE Work-Flow Analysis

Reduce unnecessary costs (average of 30%), increase office productivity, & ensure compliance with government regulations.

The audit will only take 30 minutes to an hour (depending on the size and complexity of the environment).

Each analysis will measure:

  • Office equipment usage
  • Office equipment life expectancy
  • Digital needs for document management
  • Scan integrations into existing EMR systems
  • HIPPA & security assessment
  • Workflow automation
  • Process optimization


Office Equipment & Software Solutions

Business Complete Solutions can help your office run more fluidly & function at its best.

CURRENT PROMO – Lease a Multi-Function Printer (call about special pricing for Physician Partners members)

  • 100,000 service impressions (toner, parts, labor, & onsite repair – all included!)
  • Prints 35 pages per minute
  • Color network scanning
  • Black and white network printing and copying (up to 35ppm)
  • 80 sheet automatic high speed doc feeder
  • Fax

**If this package isn’t right for you, BCS is ready to put together individual custom packages for all members.



For more details & information about BCS and their solutions for healthcare practices, please contact –

Beth Reed | Business Development Director
Scripps Mercy Physician Partners & Physician Resource Center
(619) 359-6600

Physician Resource Center Welcomes New Billing & Coding Partner!

November 2, 2016


We are pleased to announce that PhySource Solutions, a local Billing and Coding firm serving San Diego physicians for 15 years, has joined the Physician Resource Center.

Exclusive Rates for Billing Services

  • Full Revenue Cycle Management Services
  • Practice Management / Scheduling Software at no additional cost (no more subscription fees!)
  • E-Eligibility
  • Full staff training and implementation

Special Coding Rates

Special coding rates are offered to Physician Partners members. Whether you need assistance with coding and billing for in-office or hospital procedures, PhySource can meet your requirements and exceed your expectations. E&M coding services are also available upon request.


Our Providers Spoke, We Listened!

  • You’re working harder
  • You’re getting paid less

PhySource has uniquely tailored its business model to address each of the pain points plaguing private practice today. Physicians are finding it harder to cover their overhead expenses while running a profitable business with a healthy bottom line. Whether you need assistance with coding knowledge/services or workflow review and overhaul, we have the expertise and resources necessary to ensure prosperity for you and your practice.

We understand change may scare some, but oftentimes change is necessary to get your practice on the right path toward financial stability. Give us a call today to see how partnering with PhySource can finally put an end to the pitfalls preventing you from getting paid!

– Patti Rosbrook, President and CEO

For more details about billing and coding services provided by PhySource Solutions, please contact –

Matthew Perry, Director of Marketing and Sales
PhySource Solutions
(888) 423-8904, ext 310